Registration Closed

Registration Policies

Cancellation Policy

Please check your confirmation email for any cancellation or modification to your registration.

Should you need to cancel your conference registration, you may do so before September 13th for a full refund. Any cancellation after this date will be made less a 20% processing fee.

Refunds will not be given for any cancellation made on or after October 29th. Credits are not issued for a future year's program.

Hotel Cancellation Policy

To cancel hotel reservations, please call the InterContinental London – The 02 directly at 020 8463 6868. Hotel cancellations require 72-hour notice prior to your scheduled arrival date to avoid a penalty equal to one night room and tax. Cancellation or change of travel reservations is the sole responsibility of the attendee.

Substitution Policy

If you are unable to attend Convergence EMEA 2018, you may transfer your registration to another person. Please check your confirmation email for any cancellation or substitution to your registration.

Access for all

The InterContinental Hotels offer a range of facilities for guests with a perspective on disability. Please visit this page for more information Should you have an access-related query concerning one of our hotels in the UK, please contact us via email at

Registration and Housing Questions

For any questions please contact